SunTrust Bank in 2843 Panola Road

Customer Reviews about SunTrust Bank:

• ★ ☆ ☆ ☆ ☆
  Banking with SunTrust so far has been the worst banking experience of my life. This branch in particular was extremely unhelpful. I was not able to access online banking and after waiting 45 minutes to speak with a banker, she told me that the system is probably down. I told her that I doubt the system has been down for the past two days and she told me to just reset my password and wait 15 minutes. She sent me on my way with a piece of paper and I am still unable to access online banking after following all instructions that were given to me. I also signed my signature card at this branch, turned it in and they said that my account would be active. The next morning I was expecting a direct deposit and I was unable to access any account information. I had to wait until customer service open, call them, for them to tell me that the branch is closed and I have to wait for it to open. I called again at 9 o'clock and my account still had not been activated from the day before. I was told that my funds should be available within an hour so hopefully everything will work out now. I am returning to SunTrust today, pulling out all of my money, and closing the account. For such a large Bank they have the worst service.
  By Benjamin Haworth, December 25, 2016
• ★ ★ ★ ☆ ☆
  At this branch Ms.Ordeanna Thompson is extremely helpful and she is able to be reached.
  By Frantz & Tricia Todman, November 14, 2016

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About SunTrust Bank in Lithonia